At Manuals Shop, we are committed to providing high-quality workshop manuals and digital products. Due to the nature of our products being digital, we generally do not offer refunds. However, we understand that issues may arise and want to ensure a satisfactory experience for our customers.
Refunds are only considered under the following conditions:
Error with the File: Refunds may be issued if there is an error with the file provided. This could include issues such as corrupted files or incorrect content.
Proof Required: To process a refund, you must provide evidence of the issue. This requires submitting a clear screenshot or photo showing the problem with the file.
Refund Process: Once we receive your proof and verify the issue, we will process your refund. Refunds are only accepted for digital items and are not available for any other reasons.
How to Request a Refund:
Contact us via email at support@manuals-shop.com.
Include your order number, a description of the issue, and the supporting evidence (screenshot or photo).
Please note that refunds are only processed after the verification of the reported issue.
Thank you for your understanding and cooperation.
Best regards,
Manuals Shop Team